bea77's Privacy Policy
Your personal information is completely secure on the bea77 platform. This policy explains in detail what data we collect, how we use it, and how we keep it protected.
This privacy policy ("Policy") provides a detailed description of how the bea77 platform and website collects, processes, stores, and protects users' personal information. By registering or using the service on bea77, you are considered to have given your consent to the terms of this Policy.
We believe that the security of personal information is a fundamental right of every user. That is why SSL encryption and industry-standard security measures are always active on the bea77 platform. If you have any questions after reading this policy, please contact our support team.
1 What Information We Collect
When you create an account and use services on bea77, we collect various types of information. This information comes from two main sources — what you provide directly and what is collected automatically.
1.1 What You Provide Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Payment information — such as bKash, Nagad, Rocket, Upay or bank account details
- Communications and messages sent to the support team
1.2 Automatically Collected Information
When you browse the bea77 website or use the app, the following information may be collected automatically:
- IP address and device identifier information
- Browser type, operating system and device model
- Page visit history, session duration and click patterns
- Login times, gaming activity and transaction history
- Information collected through cookies and similar tracking technologies
2 Purpose of Using Information
bea77 uses the information collected for the following specific purposes:
Account Management
Completing the registration process, verifying logins, ensuring account security, and providing a personalised experience.
Transaction Processing
Processing deposits and withdrawals, and ensuring secure transactions via bKash / Nagad / Rocket / Upay / bank transfer.
Fraud Prevention
Protecting accounts, preventing unauthorised access, detecting suspicious activity, and ensuring the security of users' funds.
Customer Service
Providing support via 24/7 live chat and email, resolving complaints, and offering effective assistance in both Bengali and English.
Service Improvement
Analysing user experience to improve platform quality, adding new games and services, and resolving technical issues.
Legal Obligations
Complying with applicable laws and regulations, providing information to authorities upon request when required, and ensuring responsible gaming.
3 Cookies & Tracking Technologies
The bea77 website uses cookies to improve your browsing experience and maintain platform functionality. Cookies are small text files stored on your device.
3.1 Types of Cookies
We use the following types of cookies:
Essential Cookies
Required for the core functionality of the website. Maintains login sessions and security. These cannot be disabled.
Functional Cookies
Remember your preferences, such as language selection and display settings, so you do not have to set them again each time.
Analytics Cookies
Help improve the platform by analysing user behaviour. Data is processed in aggregate and anonymous form.
Security Cookies
Help detect fraudulent activity and unauthorised access, and keep accounts secure.
4 Sharing Information with Third Parties
bea77 never sells, rents, or shares your personal information with unauthorised third parties. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers for essential services such as payment processing (bKash, Nagad, Rocket, Upay and banking partners), technical infrastructure maintenance, and fraud detection. These partners are required to comply with our security standards and may only use the information they receive for contractually agreed purposes.
4.2 Legal Requirements
Information may be provided to authorities when required by court order, government regulations, or legal investigations. In such cases, we only supply the information that is legally required.
4.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the new operator with protections equivalent to those in this policy.
5 Data Security Measures
bea77 uses industry-standard security technology to protect your personal information. Our security framework consists of the following layers:
SSL/TLS Encryption
All data transmitted between your browser and our servers is protected by SSL encryption.
Data Encryption
Stored sensitive information is kept in encrypted format, making unauthorised access impossible.
Monitoring and Surveillance
Round-the-clock system monitoring, detection of unusual activity, and immediate action when required.
Access Controls
Only authorised staff can access information to the extent necessary; strict role-based controls are in place.
Although we take every possible security measure, it is not possible to guarantee complete security for data transmitted over the internet. If you notice any security issue, please notify our support team immediately.
6 Data Retention Period
bea77 does not retain your personal information beyond what is necessary. The retention period depends on the type and purpose of the information:
- Active account data: Retained for as long as the account is active and as needed during the provision of services.
- Transaction records: Retained for a specified period in compliance with financial regulations.
- Closed account data: May be retained for a specified period after account closure for legal and audit-related reasons.
- Support communications: Retained for a limited period for the purpose of improving customer service quality and resolving disputes.
At the end of the designated period, data is securely deleted or anonymised so that your identity cannot be identified.
7 Your Data Rights
As a bea77 user, you have the following rights regarding your own information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If there is any inaccuracy in your information, you can request that it be corrected.
Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted.
Right to Object to Processing
You can object to marketing communications and certain types of automated processing.
To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will process your request promptly.
Please note that some rights may be limited due to legal obligations or contractual requirements. For example, if retaining data is legally mandatory, a request for deletion may not be fulfilled in full.
8 Protection of Minors' Data
We maintain an age verification process. If a user registers by providing false age information and this is subsequently discovered, their account will be closed and the relevant information will be deleted.
If you become aware that a minor has registered on our platform, please notify us immediately at [email protected]. We will review the matter promptly.
9 Policy Changes and Updates
bea77 reserves the right to update this privacy policy from time to time. The policy may be revised due to changes in the nature of services, the addition of new technology, or changes in legal requirements.
If any significant changes are made, we will notify users in the following ways:
- A notice will be clearly displayed on the website
- A notification will be sent to the registered email address
- The "Last Updated" date at the top of the page will be changed
If you continue using bea77 after an update, you will be considered to have given your consent to the revised policy. If you do not agree with the new policy, you may request that your account be closed.
10 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please feel free to contact us. The bea77 support team is always ready to assist you in both Bengali and English.
Contact Methods
Protecting your data on bea77 is our highest priority. We are committed to ensuring that your personal information remains safe and secure at all times and will not be used for any purpose beyond this policy.